SGM develops and manufactures LED solutions for entertainment and architectural lighting.

Focusing on innovation and experimenting with emerging technologies, SGM has gathered one of the most experienced R&D teams in the world.

At SGM, we are moving in a high pace. Global activities in the entertainment and architectural industry are part of our everyday, which include our high quality and innovative LED lighting products touring with some of the greatest artists and bands of today.
We are now seeking an experienced lighting Repair Technician to help our US technical service center operations, located in Orlando, FL.

The role will incorporate (but is not limited to) the following key responsibilities

• Troubleshooting and servicing of LED lighting fixtures and other entertainment lighting products.
• Accurately diagnose and document the evaluation and repair of SGM products in the SGM repair database.
• Maintain and track spare parts used in repairs.
• Assisting with scheduled inventory cycle counts as well as maintaining an adequate inventory of spare parts.
• Assist with providing customers with technical assistance via phone or email as needed.
• Available to travel to provide onsite support or assist with tradeshow setup as needed.
• Maintain the highest level of Customer satisfaction at all times.

Personal skills and qualifications

• 3 years of experience in repair/service of entertainment/architectural lighting equipment, other electro-mechanical equipment or equivalent combination of education/training in military, technical schools, or a related field.
• Solid troubleshooting skills with the ability to isolate, identify, and correct various mechanical and electrical issues.
• Exceptional analytical skills; self-starter and solution-oriented individual with the ability to prioritize work on a daily, weekly and monthly basis.
• Must be familiar and able to work with a variety of hand and power tools.
• Strong computer skills; proficient in MS Office, with expertise in Excel, Word and Outlook.
• Knowledge of DMX, Art-Net and sACN configuration and best practices.
• Basic understanding of computer networking as it pertains to the entertainment industry.

Physical demands and work environment

The physical demands and work environment described here are representative of those that must be met and/or encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee may be required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds, and occasionally lift and/or move 150 pounds with assistance.
While performing the duties of this job, the employee frequently works near moving mechanical parts and electricity. The employee occasionally works in high, precarious places and in outside weather conditions and is occasionally exposed to wet and/or humid conditions, toxic or caustic chemicals, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration.
The noise level in the work environment is usually moderate.

Working for SGM
We are offering an exciting job with excellent opportunities for professional and personal development in an inspiring environment together with one of the world’s leading LED light fixture developers.
Initiative, responsibility and the right balance between creativity and quality in all solutions are attributes we value highly. You will become part of a highly professional environment with dedicated targets and an honest and direct communication.
Sufficient product and repair training procedures will be provided by SGM on an ongoing basis.

Job Title: Lighting Repair Technician
Job Location: Orlando, Florida
Classification: Full time
Working Hours: Monday-Friday 8:00 AM – 4:30 PM
Career Level: Experienced
Travel Requirement : Occasionally

Application instructions
For consideration, please send your curriculum vitae to: talent@sgmlighting.com
For more information about SGM, visit our website at: www.sgmlighting.com